Privacy & Terms

 

Privacy Policy

This Privacy Policy governs the manner in which Neuralcog AI collects, uses, maintains, and discloses information collected from users of neuralcogai.com (“Website”).

1. Information We Collect
1.1 Personal Information

We may collect the following:

  • Full name
  • Email address
  • Phone number (optional)
  • Payment-related information (processed via third-party providers)
  • Any information submitted via contact forms
1.2 Non-Personal Information
  • IP address
  • Browser type & version
  • Device type
  • Pages visited, time spent, interactions
1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website performance
  • Deliver personalized content and offers

You may disable cookies via browser settings.

2. How We Use Information

We use collected data to:

  • Deliver courses and services
  • Provide customer support
  • Process payments and enrollments
  • Send updates, offers, and newsletters
  • Improve platform experience
  • Ensure security and prevent fraud
3. Legal Basis (India Compliance)

In accordance with the Information Technology Act 2000, we collect and process data based on:

  • User consent
  • Contractual necessity (course access)
  • Legitimate business interests
4. Data Sharing & Disclosure

We do not sell personal data.

We may share data with:

  • Payment gateways (Razorpay, Stripe, etc.)
  • Learning platforms like Udemy and Skillshare
  • Analytics providers
  • Legal authorities (if required)
5. Data Security

We implement industry-standard security practices to safeguard your data.
However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to:

  • Udemy
  • Skillshare
  • YouTube

We are not responsible for their privacy practices.

7. Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Opt out of marketing emails

Contact: learn.neuralcogai@gmail.com

8. Data Retention

We retain data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Business operations
9. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age.

10. Updates

We reserve the right to update this policy at any time.

Cookie Policy 

This Cookie Policy explains how Neuralcog AI uses cookies.

1. What Are Cookies?

Cookies are small text files stored on your device to improve browsing experience.

2. Types of Cookies We Use
  • Essential Cookies – Required for website functionality
  • Analytics Cookies – Track user behavior
  • Marketing Cookies – Show relevant offers
3. Third-Party Cookies

We may use third-party tools such as:

  • Google Analytics
  • Payment gateways
  • Course platforms
4. Managing Cookies

You can disable cookies via browser settings.
Note: Some features may not function properly.

Terms & Conditions 

By accessing this website, you agree to the following terms.

1. Platform Nature

Neuralcog AI is an AI education and career transformation platform offering:

  • Online courses
  • Coaching services
  • Learning resources
2. Course Access
  • Courses may be hosted on third-party platforms like Udemy
  • Access depends on platform-specific terms
  • Lifetime access applies where explicitly mentioned
3. User Responsibilities

You agree not to:

  • Copy or redistribute course content
  • Use the platform for illegal purposes
  • Attempt unauthorized access
4. Intellectual Property

All content including:

  • Branding
  • Course material
  • Website design

…is owned by Neuralcog AI and protected under copyright laws.

5. Pricing & Offers
  • Prices are subject to change
  • Limited-time discounts and coupons may be offered
  • Coupon validity is time-bound
6. Limitation of Liability

We are not liable for:

  • Career outcomes
  • Income results
  • Third-party platform issues
  • Technical interruptions
7. Termination

We reserve the right to:

  • Suspend or terminate access
  • Modify services
8. Governing Law

These Terms are governed by the laws of India.

Disclaimer 

1. Educational Purpose Only

All content provided by Neuralcog AI is for educational and informational purposes only.

2. No Guarantees

We do not guarantee:

  • Job placement
  • Promotions
  • Income increase

Results vary based on individual effort and background.

3. External Platforms

We are not responsible for:

  • Udemy
  • Skillshare
  • YouTube
4. Testimonials Disclaimer

Testimonials reflect individual experiences and do not guarantee similar results.

5. Professional Advice

Content does not constitute:

  • Legal advice
  • Financial advice
  • Career guarantees

Refund Policy 

1. Courses Purchased via Third-Party Platforms

If you purchase courses via:

  • Udemy → Refunds governed by Udemy’s 30-day policy
  • Skillshare → Refunds governed by their policies
2. Direct Purchases (If Applicable)

For courses purchased directly via Neuralcog AI:

  • Refund requests must be made within 7 days
  • Must not exceed 20% course completion
  • Valid proof of dissatisfaction may be required
3. Non-Refundable Items
  • Coaching sessions once completed
  • Downloadable resources
  • Lifetime access plans after significant usage
4. Processing Time

Refunds will be processed within 7–10 business days.

5. Abuse Policy

We reserve the right to deny refunds in case of:

    • Excessive refund requests
    • Fraudulent activity